MySmartCity is a next-generation digital governance platform designed for local councils and government agencies. It unifies licensing, parking, tourism, environmental monitoring, complaints management and facility oversight into a single integrated ecosystem. By simplifying workflows and eliminating fragmented systems, MySmartCity enables councils to deliver faster, smarter and more citizen-centric services.
Beyond day-to-day operations, MySmartCity empowers city leaders with real-time data and AI-driven insights for better decision-making. Its centralized dashboards provide a 360° view of city performance, enhancing transparency, accountability, and operational efficiency. Built to evolve alongside modern urban demands, MySmartCity redefines how councils engage with communities, optimize resources and plan sustainable growth.
MySmartCity transforms local governance into a more connected and citizen-focused experience. By consolidating multiple services under one platform, it eliminates duplication, speeds up approvals and enhances transparency. Councils gain better control over urban operations while citizens enjoy more responsive and efficient services. More than a management tool, MySmartCity acts as the foundation for smarter cities driving sustainability, efficiency and trust between councils and communities.
Conventional city management often struggles with fragmented systems, slow paper-based processes and lack of real-time visibility. This leads to revenue loss, delayed approvals, poor citizen engagement and inefficiencies in monitoring facilities and services. MySmartCity addresses these challenges by providing automation, integration and actionable insights that close the gaps in governance. The platform reduces operational costs, increases transparency and equips councils with the intelligence to respond quickly and effectively to urban challenges.
MySmartCity
How it works?
Partners remain fully in control and the public face of all services, while operations are managed seamlessly behind the scenes. Each department or council uses tailored modules aligned with specific SOPs whether it’s ezParking for compliance and revenue, ezLesen for licensing, ezBumi for environmental monitoring, ezLancong for tourism, ezTempah for bookings, ezAduan for complaints, ezCukai for taxation or ezTanah for land management.
Officer log in to their assigned system, process tasks digitally and access real-time data that flows securely across departments. Automation reduces paperwork, integrated payments streamline transactions and intuitive dashboards provide instant performance tracking ensuring efficiency, transparency and citizen satisfaction without adding operational burden.
